Frequently Asked Questions
When and where did Fazoli’s first open?
The first Fazoli’s opened in 1988 in Lexington, KY.
Where is Fazoli’s headquartered?
2470 Palumbo Drive, Lexington, KY 40509
Is Fazoli’s publicly traded?
Fazoli’s is a privately owned company.
Where are Fazoli’s restaurants located?
There are over 210 Fazoli’s restaurants located in 27 states across the US with most locations in the Midwest and Southeast.
What is the company mission and values?
Our Company Mission is to serve America premium quality Italian food, fast, fresh & friendly.
Our Company Values are:
- Great Guest Service is what we do.
- People Come first
- Integrity is everything.
- Teamwork makes the difference.
- Pursuit of excellence is never-ending.
How soon can I open? How long does the process take?
From the time of signing a development agreement to opening your first Fazoli’s restaurant is typically 12-16 months, depending on a number of factors, such as site availability.
What territories are available?
We are actively seeking development in many markets across the US, with most development activity occurring from the mid-Atlantic, through the Southeast, into the Mid-West and as far west as Texas and Colorado. Please visit the Available Markets page to see the states where we are growing.
Can I franchise a single Fazoli’s location?
We prefer to work with franchisees that can open and operate multiple locations, but will consider single unit development where appropriate.
Will training and support be available?
Absolutely! All of our franchisees can expect full support from an experienced team across all areas of the business – operations, marketing, supply chain, design & construction, real estate, technology, etc.
I’d like to apply to become a franchisee. Where should I begin?
That’s great news! To get the process started, please complete and submit an application and a representative from Fazoli’s will reach out to you. Apply Now
Who are Fazoli’s Customers?
In a world that has replaced personal connections with digital social networks, Fazoli’s is a brand that empowers togetherness for friends and families. Our Guests immediately respond to the Fazoli’s experience, and they kept coming back for more. Our customers consist of devoted Fazoli’s guests, who appreciate being treated like a family, in a comfortable and inviting setting.
Italian For The People
Fazoli’s is the only brand that offers a real Italian dining experience for hardworking people who want a break from ordinary fast food, but without spending more. Fazoli’s appeals to anyone who is looking to enjoy an Italian meal with dynamic menu options, and families who appreciate convenient, high quality food for a great value. We truly are Italian, for the people!
Who is the Competition?
At Fazoli’s, we distinguish ourselves in a space often crowded with sandwiches, burritos, burgers, and fries. Fazoli’s is the largest QSR Italian restaurant in the country. Guests won’t get the welcoming dining experience, exceptional food quality or great value anywhere else. Our franchises thrive because Fazoli’s has figured out ways to outperform their franchised and less sophisticated non-franchised competitors with our successful, elevated QSR business model.
For more information, connect with our dedicated franchise development team.