4 First-Year Franchise Management Tips for Long-Term Success
Slow and steady wins the race. No time is more important for a new restaurant than the first year. This is the time when you’ll be laying the groundwork for the future of your business, so it’s important that the steps you take from your first day to your first anniversary are the right ones!
1. Take advantage of your training materials and opportunities.
We understand that at Fazoli’s, your success is our success. That’s why we offer extensive training opportunities to all of our franchisees. From meeting with successful franchise owners to spending the day in a fully-operational Fazoli’s restaurant, we set the stage for our franchisees to hit the ground running!
2. Don’t speed through the hiring process.
When you’re eager to get your location up and running and flooded with happy families, it can be tempting to hire the first person who applies for each position. But your team is truly the bread and butter (or should we say, pasta and sauce) of your operation, so it’s important that you carefully select only the most qualified applicants. Especially if you’re considering multi-unit ownership and won’t be able to be at each location every day, having a core group of dependable employees is a must!
3. Support and encourage your team.
Sure, your employees may come to work every day for a paycheck, but there are millions of restaurants that can offer that. So what is going to keep employees at your restaurant? The answer is actually pretty simple: appreciation! One of the major reasons why employees leave a job is because they feel underappreciated. But that’s certainly not a problem here at Fazoli’s! At our restaurants, franchisees undergo rigorous training exercises that teach them how to cultivate a positive and encouraging workplace. In fact, that was exactly the topic of discussion when Fazoli’s franchisee Jamie Jacobson sat down with Franchising World Magazine in their July issue.
4. Never forget about your guests.
First and foremost, we work every day to serve our loyal guests — after all, they’re the reason why we’ve grown to nearly 220 restaurants in 26 states! But in addition to looking at who your guests are, it’s important to think about what they want. Oftentimes, your location and features play a huge role in a guest’s experience. And that’s exactly why we’ve completely refreshed the look and feel of nearly 10 Fazoli’s restaurants… and counting!
As a top-ranked fast casual franchise in a growing industry, there’s no better time to be a Fazoli’s franchise owner! If you think you’re up for the challenge, contact Sam Nelson at 1-800-446-4368 to learn about our current expansion opportunities, or fill out our information request form online.
- Our franchisees are enjoying record sales with over two years of same store sales growth!
- Flexible footprint with inline, freestanding, and conversion options.
- Highly regarded by customers and the foodservice industry.
- Recently expanded Real Estate support.